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AML/KYC

Freshbetcasinoapp.co.uk fully adheres to international anti-money laundering (AML) and counter-terrorism financing regulations, ensuring complete compliance with global legal standards to maintain a secure and transparent gaming environment.

Anti-Money Laundering (AML) & Know Your Customer (KYC) Policy

As our official casino app, we are committed to preventing money laundering and the financing of terrorism. This policy sets out the controls we use to keep activity lawful and transparent, and the obligations that apply to every account holder. If there is reasonable suspicion that deposited funds are linked to criminal conduct, we may freeze the balance and file a report with the competent authorities as required by law.

What Is Money Laundering

Money laundering is the process of concealing the criminal origin of funds or assets. It may include hiding ownership, moving value across accounts or borders to avoid detection, or conducting transactions with proceeds of crime, whether the underlying conduct occurred locally or abroad. Related risks also cover structuring, third-party payments, and the use of stolen or fabricated identities.

Your Responsibilities

By using the casino, you agree to comply with all applicable AML and counter-terrorist financing rules. You confirm that funds you deposit are not derived from illegal activity and that you are acting on your own behalf, not as a proxy for another person. You also agree to provide accurate information and promptly submit any documents requested for verification, ongoing due diligence, or source-of-funds checks.

How We Protect the Platform

We operate layered safeguards that combine onboarding checks with continuous monitoring.

Required Verification Documents

To verify identity and address, we may request a valid passport, national ID card, or driver’s license, plus a recent utility bill or bank statement issued within the last three months that shows your residential address. In higher-risk cases, we may ask for enhanced documentation, notarized copies, a live selfie/biometric match, or additional evidence that links you to the payment method used.

Source of Funds and Source of Wealth

Where activity, limits, or jurisdiction require it, we may request documents that substantiate the origin of deposited funds or overall wealth. Examples include recent payslips, tax returns, bank statements showing salary or savings, proof of asset sales, or business income records. Failure to provide satisfactory evidence may result in limits, restrictions, or account closure.

Politically Exposed Persons (PEPs) and Sanctions

Accounts are screened to identify PEPs and sanctioned parties. PEP relationships may be accepted only with enhanced due diligence and senior management approval; sanctioned individuals or prohibited jurisdictions are not permitted. We may decline, suspend, or terminate accounts that present unacceptable sanctions or corruption risk.

Payments and Third-Party Funding

Deposits must originate from payment methods held in your name. We do not permit third-party payments or transfers between customer accounts. We may ask for proof of ownership of cards, e-wallets, or bank accounts and can reverse or seize funds that breach this rule, subject to legal obligations.

Record-Keeping and Privacy

Verification data, transaction logs, and risk assessments are stored securely and retained for the period mandated by applicable law, after which they are deleted or anonymized. Access is restricted to authorized personnel for compliance purposes only. We process personal data in line with our Privacy Policy and legitimate regulatory interests.

Non-Compliance and Reporting

If you refuse or fail verification, provide misleading information, or trigger AML concerns, we may restrict features, cancel bonuses, block withdrawals, freeze the account, or terminate the relationship. Where required, we will file regulatory reports and cooperate with law-enforcement requests. We are not permitted to disclose the existence of certain reports (“tipping off” prohibitions).

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